Delivery Time
3-15 days after confirming order,detail delivery date should be decided according to production season and order quantity.
Shipping
1. Shipment port
2. By Air or by Sea for batch goods,Airport/ Port receiving;
3. Customers specifying freight forwarders or negotiable shipping methods!
FAQ
Q1:Who are we?
A1:We are based in Changsha, China and have been selling to Oceania (25.00%), Western Europe (10.00%), East Asia (10.00%), Middle East (10.00%), domestic market (10.00%), South East Asia (10.00%), Eastern Europe (10.00%), South America (10.00%) and North America (5.00%) since 1989.
In total we have 101-200 people in our office.
Q2:What certificates do you have for your equipment?
A2:We have established a complete quality management, supply chain and after-sales service system. We have continuously introduced the 6S international advanced concept in management and have passed ISO9001, CNAS national laboratory, CQC certification, CE certification and Rohs certification.
Q3:How do we ensure quality?
A3:Strict screening and evaluation of raw material suppliers, screening and inspection before stocking, always a pre-production sample before mass production; double inspection of automatic machine + manual before the products leave the factory to ensure the consistency of the products.
Q4:Can I ask for a sample or small order for testing first?
A4:Of course, samples and small orders are acceptable, especially for new customers under certain conditions.
Q5:Is there a discount for large orders?
A5:For new customers there is a small discount, but when the value of the order increases we will offer a larger discount. For existing customers, we are happy to offer discounts for your loyalty.
Q6:What can you buy from us?
A6:Surge protectors, lightning rods, photovoltaic ancillary equipment, power cables, signal protection.
Q7:Why do you want to buy from us and not from other suppliers?
A7:Guangxi Dikai Technology Co., Ltd. has specialized in producing lightning protection products, researching and developing lightning protection technology, consulting lightning protection services, and engineering lightning protection cases for 30 years.
Q8.What services can we provide?
A8:Accepted delivery terms: FOB, CIF, EXW, Express; Accepted payment currencies: USD, EUR, CNY; Accepted payment methods: T/T, L/C, Western Union, Cash; Languages: English, Chinese, Spanish.
Q9. Can I buy only some spare parts from you?
A9:Of course, we can sell everything from spare parts to finished products.
Q10. Can you design the equipment to our size?
A10:Of course, we can customize any product according to the customer's requirements, we can provide the design.
